I felt the staff took great concern with my cat, who had an upper respiratory track infection. Very importantly, they also took great care with their other clients. Due to a possibility he could have something worse than that, and so other healthy pets were safe, we came in a back way and went immediately to a room without exposing him to any other animals. The vet tech was very good with a very angry cat. Dr. Yam came in, discussed his previous history, asked about his adoption history as well, and we talked about possible ways to prevent infections in the future. I felt her treatment suggestions were in line with how he had been treated in the past, but she also recommended an alternative to steroid shots for inflammation, which I appreciated. All in all a great visit! I was also in and out very quickly too.
– Stacey C.